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    Helpdesk doesn't work + Unable to download anything

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    • N Offline
      noname1345 @MrMazda
      last edited by

      @MrMazda

      Hello, I have the same issue ! I cannot download anything, I have the message "Bad ratio" and "Too many dowloads at the same time even though I download only couple torrents at the same time...

      MrMazdaM M 2 Replies Last reply Reply Quote 0
      • MrMazdaM Offline
        MrMazda Global Moderator @noname1345
        last edited by

        @noname1345 It looks like you may have fallen victim to a system glitch. I have gone ahead and done an account reset of a sort that should fix this issue. If it does not, we may need to test to see if the issue is related to the IPv6 tracker by temporarily disabling IPv6 on your computer, then trying again. If this does resolve the issue, then we need to look into it a little deeper.

        Whap The User
        The only difference between martyrdom and suicide is press coverage!

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        • M Offline
          maxjame5432 @MrMazda
          last edited by

          @MrMazda said:

          @noname1345 It looks like you may have fallen victim to a system glitch. I have gone ahead and done an account reset of a sort that should fix this issue. If it does not, we may need to test to see if the issue is related to the IPv6 tracker by temporarily disabling IPv6 on your computer, then trying again. If this does resolve the issue, then we need to look into it a little deeper.

          I got same issue. I was disabled IPv6 both network adapter and qbittorrent client (advanced setting) and showed bad ratio

          MrMazdaM 1 Reply Last reply Reply Quote 0
          • MrMazdaM Offline
            MrMazda Global Moderator @maxjame5432
            last edited by

            @maxjame5432 Interesting... The system should limit you to 15 simultaneous downloads, but it seems to be limiting you to only 5 for some reason. The only other thing I can suggest is to stop the partially downloaded torrents and wait for them to time out on the server side to free up the download slots.

            As for the difference in the maximum number of simultaneous downloads, I will have to look into this further with our sysop to see where the problem may lie.

            Whap The User
            The only difference between martyrdom and suicide is press coverage!

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            • B Offline
              bezoss @MrMazda
              last edited by

              @MrMazda

              i get error skipping tracker (unreachable)
              and all downloads are stalled. Force start and re announce doesnt fix anything unfortunately

              B 1 Reply Last reply Reply Quote 0
              • B Offline
                bezoss @bezoss
                last edited by

                Now I have the message "Bad ratio" and "Too many dowloads at the same time "

                For sure i dont have a bad ratio...

                Something is happening .........

                MrMazdaM 1 Reply Last reply Reply Quote 0
                • MrMazdaM Offline
                  MrMazda Global Moderator @bezoss
                  last edited by

                  @bezoss Interesting... I think there may be something amiss with the new IPv6 tracker. If you disable IPv6 on your system then restart your torrent client, does this make the problem go away?

                  Whap The User
                  The only difference between martyrdom and suicide is press coverage!

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                  • B Offline
                    bezoss @MrMazda
                    last edited by

                    @MrMazda

                    Hi! thanks for the swift answer 🙂 no unfortunately doesnt make a difference. still I get bad ratio bla bla

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                    • M Offline
                      mp6692 @noname1345
                      last edited by

                      @noname1345 said:

                      @MrMazda

                      Hello, I have the same issue ! I cannot download anything, I have the message "Bad ratio" and "Too many dowloads at the same time even though I download only couple torrents at the same time...

                      Me Also

                      1 Reply Last reply Reply Quote 0
                      • B Offline
                        bezoss @MrMazda
                        last edited by

                        @MrMazda

                        i activated ipv6 again. I stopped and re started all the torrents several times. now i am downloading again....thanks!

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