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    Helpdesk doesn't work + Unable to download anything

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    • MrMazdaM Offline
      MrMazda Global Moderator @noname1345
      last edited by

      @noname1345 It looks like you may have fallen victim to a system glitch. I have gone ahead and done an account reset of a sort that should fix this issue. If it does not, we may need to test to see if the issue is related to the IPv6 tracker by temporarily disabling IPv6 on your computer, then trying again. If this does resolve the issue, then we need to look into it a little deeper.

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      • M Offline
        maxjame5432 @MrMazda
        last edited by

        @MrMazda said:

        @noname1345 It looks like you may have fallen victim to a system glitch. I have gone ahead and done an account reset of a sort that should fix this issue. If it does not, we may need to test to see if the issue is related to the IPv6 tracker by temporarily disabling IPv6 on your computer, then trying again. If this does resolve the issue, then we need to look into it a little deeper.

        I got same issue. I was disabled IPv6 both network adapter and qbittorrent client (advanced setting) and showed bad ratio

        MrMazdaM 1 Reply Last reply Reply Quote 0
        • MrMazdaM Offline
          MrMazda Global Moderator @maxjame5432
          last edited by

          @maxjame5432 Interesting... The system should limit you to 15 simultaneous downloads, but it seems to be limiting you to only 5 for some reason. The only other thing I can suggest is to stop the partially downloaded torrents and wait for them to time out on the server side to free up the download slots.

          As for the difference in the maximum number of simultaneous downloads, I will have to look into this further with our sysop to see where the problem may lie.

          Whap The User
          The only difference between martyrdom and suicide is press coverage!

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          • B Offline
            bezoss @MrMazda
            last edited by

            @MrMazda

            i get error skipping tracker (unreachable)
            and all downloads are stalled. Force start and re announce doesnt fix anything unfortunately

            B 1 Reply Last reply Reply Quote 0
            • B Offline
              bezoss @bezoss
              last edited by

              Now I have the message "Bad ratio" and "Too many dowloads at the same time "

              For sure i dont have a bad ratio...

              Something is happening .........

              MrMazdaM 1 Reply Last reply Reply Quote 0
              • MrMazdaM Offline
                MrMazda Global Moderator @bezoss
                last edited by

                @bezoss Interesting... I think there may be something amiss with the new IPv6 tracker. If you disable IPv6 on your system then restart your torrent client, does this make the problem go away?

                Whap The User
                The only difference between martyrdom and suicide is press coverage!

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                • B Offline
                  bezoss @MrMazda
                  last edited by

                  @MrMazda

                  Hi! thanks for the swift answer 🙂 no unfortunately doesnt make a difference. still I get bad ratio bla bla

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                  • M Offline
                    mp6692 @noname1345
                    last edited by

                    @noname1345 said:

                    @MrMazda

                    Hello, I have the same issue ! I cannot download anything, I have the message "Bad ratio" and "Too many dowloads at the same time even though I download only couple torrents at the same time...

                    Me Also

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                    • B Offline
                      bezoss @MrMazda
                      last edited by

                      @MrMazda

                      i activated ipv6 again. I stopped and re started all the torrents several times. now i am downloading again....thanks!

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                      • F Offline
                        free4me66
                        last edited by free4me66

                        hi @mrmazda can you check my account? the torrents are all stuck in downloading with no additional info.


                        nm seems like it was my dns filtering issue.

                        MrMazdaM 1 Reply Last reply Reply Quote 0
                        • MrMazdaM Offline
                          MrMazda Global Moderator @free4me66
                          last edited by

                          @free4me66 I don't see anything out of place on your account. I do see though that you have a number of torrents seeding. If torrents are not downloading, there should be an error message explaining the nature of the problem.

                          Whap The User
                          The only difference between martyrdom and suicide is press coverage!

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                          • JokerJ Offline
                            Joker
                            last edited by

                            Quick update: the tracker timeouts a few of you ran into have been fixed on our side. Give it another try and announcing / downloading should work again. If you still hit a timeout, reply here and let me know.

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