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    Upload activity not registering

    Scheduled Pinned Locked Moved Uploading
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    • H Offline
      hohp2806
      last edited by

      I've been having an issue where my account isn't registering that I am uploading data. It does register whenever a torrent is being downloaded and updates my seed bonus. Does anyone know why this might be happening or a fix for it?

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      • Kevin4fmK Offline
        Kevin4fm
        last edited by

        There are a lot of potential variables here, so the more information you can give, the more likely someone may spot where a problem might lie. For example:

        • What torrent client are you using? (e.g. qBittorrent, uTorrent, Transmission, etc)
        • Does this happen with all torrents you seed? Just ones you've uploaded yourself? Just ones you've downloaded first then become a seeder of?
        • Is your client definitely showing an uploaded amount? (1)
        • Is there any message showing? (2) (e.g. "Unregistered torrent")
        • Does the tracker number shown for the torrent match your own reference, shown under "User details" in your profile? (3)

        391c5ebe-cb70-4054-8caa-0d6c66a50496-image.jpeg

        Is this happenning right now, with new / existing torrents or are you talking about traffic from a couple of day ago? There was an issue for several hours then, where information wasn't being collected in real time. It did eventually resolve itself, but if you had stopped and restarted your client during that time, you would most likely have lost any traffic data. (Though I believe that would have been both traffic down and traffic up.)

        Other opinions are also available. They're not right, obviously, but they are available.

        H 1 Reply Last reply Reply Quote 0
        • H Offline
          hohp2806 @Kevin4fm
          last edited by

          @Kevin4fm

          Adding more information as suggested

          • I am using qBittorrent
          • It is happening with torrents I've downloaded and then become a seeder of
          • Yes, the client is showing an uploaded amount.
          • No, there isn't any error messages showing that point to an issue with the torrent
          • I did check the tracker number as suggested and they do match
          • It is happening right now, but its an issue I've been having regularly over the last several months, so not a one time incidental issue.
          Kevin4fmK MrMazdaM 2 Replies Last reply Reply Quote 0
          • Kevin4fmK Offline
            Kevin4fm @hohp2806
            last edited by

            @hohp2806 Thanks for the info. Nothing leaps out as an "Ah ha!" moment.

            I'd recommend sending a message to the Helpdesk from the main site. Give them all the info you've put above, and name one or two specific torrents they can take a look at. If you're also able to grab a screenshot or two - like the one I posted - and include that, that may be helpful.

            The Helpdesk have access to the behind-the-scenes data, so they can compare what should be happening with what is actually happening. That's a good place to start investigating why it isn't!

            Other opinions are also available. They're not right, obviously, but they are available.

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            • F Online
              frostycab
              last edited by

              Can I ask for a bit more specific information?

              • What is your total downloaded from the site as shown on your profile page?

              • What is your total downloaded from the site as shown on your profile page?

              • What is your reported ratio on your profile page?

              • Please take a screenshot of the Uploaded column in your client and hang onto it for a day or 2

              • After a couple of days of uploading take another screenshot and post both here, along with the refreshed info from your profile page.

              I'd like to rule out that this isn't simply an issue of scale. I've uploaded nearly 130TB over the years, so it takes a fair bit of upload traffic to see any movement. providing the info above will make it possible to calculate what we think your numbers should be and establish if there's actually an issue and how big it is.

              Taste the rainbow! Eat crayons!

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              • tigerrawrT Offline
                tigerrawr
                last edited by

                I am having the same issue. I Have a torrent that is uploading 1MB/s for a couple days now, but my upload amount have not increased at all. But it is registered as active under my profile.

                I have probably downloaded and uploaded 15GB+

                I am using utorrent web. Not much detailed info in that program tho.

                I was thinking maybe it takes this site a couple days to update?

                MrMazdaM 1 Reply Last reply Reply Quote 0
                • MrMazdaM Offline
                  MrMazda Global Moderator @hohp2806
                  last edited by

                  @hohp2806 I do not see you as seeding anything at the moment, so it's hard to say for sure what is going on. You should know though that the totals that are shown against each torrent in your profile and the total that will be shown in your torrent client are two different things. The ones in your profile will only show the total amount of actual torrent data transmitted for the current session, whereas the totals shown in your torrent client will reflect all traffic (including network overhead) from the time the torrent was added to your torrent client.

                  If you start seeding torrents again, I can look into this a little further for you.

                  Whap The User
                  The only difference between martyrdom and suicide is press coverage!

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                  • MrMazdaM Offline
                    MrMazda Global Moderator @tigerrawr
                    last edited by

                    @tigerrawr uTorrent Web may be a part of your problem. The other part I'm seeing is that the 4 torrents that you are currently seeding do not have any leechers actively downloading them. I have put a freeleech on two of these torrents to see if this gets things moving for you.

                    Whap The User
                    The only difference between martyrdom and suicide is press coverage!

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