@raphjd apologies, I tried looking in the FAQ about reseed requests but didn’t find anything relevant. The request reseed button on the torrent is greyed out. So I followed Helpdesk’s advice and looked on the forum before sending an email. I found several reseed requests on this forum, so I thought I’d give it a try. I see you’re an admin—maybe you could communicate this info void to those in charge of the FAQ?
and yes, it may show that there are four seeds, but my download has been stalled for a while.