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    where is the six-digit code ?

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    • Z Offline
      zwinna
      last edited by

      I can't log in: I don't know what my authentication app would be and therefore the six-digit code

      john32123666J F 2 Replies Last reply Reply Quote 0
      • john32123666J Offline
        john32123666 @zwinna
        last edited by

        you are log-in w/o knowing and you are unable to post if you're not in ...

        [œùæ] : " Mahirap mag dunong dunongan, Kung wala kang kaalam alam " ...

        Z S 2 Replies Last reply Reply Quote 0
        • Z Offline
          zwinna @john32123666
          last edited by

          @john32123666

          NOT THE FORUM, the site

          1 Reply Last reply Reply Quote 0
          • F Offline
            frostycab @zwinna
            last edited by frostycab

            @zwinna Which app did you opt to authenticate with? I've used the Google Authenticator app on my phone, and when I open it then gaytor.rent just appears in my list oof codes.

            Taste the rainbow! Eat crayons!

            Z 1 Reply Last reply Reply Quote 0
            • Z Offline
              zwinna @frostycab
              last edited by

              @frostycab
              maybe google authenticator, ma there are only the site and their passwords: i can0t find where the six digit code is

              john32123666J 1 Reply Last reply Reply Quote 0
              • john32123666J Offline
                john32123666 @zwinna
                last edited by

                Have you try resetting your password not email and exclude or ignore passkey authentication ...

                https://www.gaytor.rent/security.php

                [œùæ] : " Mahirap mag dunong dunongan, Kung wala kang kaalam alam " ...

                Z 1 Reply Last reply Reply Quote 0
                • Z Offline
                  zwinna @john32123666
                  last edited by

                  @john32123666 now i cant' do anythiong: too many tries

                  F 1 Reply Last reply Reply Quote 0
                  • F Offline
                    frostycab @zwinna
                    last edited by

                    @zwinna Might need to contact helpdesk if you're able. If not I can do it for you

                    Taste the rainbow! Eat crayons!

                    Z 2 Replies Last reply Reply Quote 0
                    • Z Offline
                      zwinna @frostycab
                      last edited by

                      @frostycab done!

                      1 Reply Last reply Reply Quote 0
                      • Z Offline
                        zwinna @frostycab
                        last edited by

                        @frostycab i'd like to use only the password

                        F 1 Reply Last reply Reply Quote 0
                        • john32123666J Offline
                          john32123666
                          last edited by

                          check your email sometimes a security verification code is sent by the server ...

                          [œùæ] : " Mahirap mag dunong dunongan, Kung wala kang kaalam alam " ...

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            frostycab @zwinna
                            last edited by

                            @zwinna Hang on, have you actually enabled 2FA? If not then you don't need a code

                            Taste the rainbow! Eat crayons!

                            Z 1 Reply Last reply Reply Quote 0
                            • Z Offline
                              zwinna @frostycab
                              last edited by

                              @frostycab i think i don't

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                Skywalker007 @john32123666
                                last edited by

                                @john32123666

                                I'm having the same issue, I scanned the verification when I first authorized the app, but I cancelled the app cause it wasn't affordable at the time and thought I would get around to it before I got logged out. Whoops. I downloaded a new AA but they want the qr code and I don't know where that is. Any help would be greatly appreciated.

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                                • J Offline
                                  jokuihmemies
                                  last edited by

                                  when u guys made 2FA u guys saved the file of passcode to somewhere right?

                                  S F 2 Replies Last reply Reply Quote 0
                                  • S Offline
                                    Skywalker007 @jokuihmemies
                                    last edited by

                                    @jokuihmemies I saved some key codes but none of them are 6 digits. They look more like a windows code. 4 sets of 5 letters. Granted this was the first time Ive ever used the AA app.

                                    J 1 Reply Last reply Reply Quote 0
                                    • F Offline
                                      frostycab @jokuihmemies
                                      last edited by

                                      @jokuihmemies I definitely did. If only I knew where I put them. LOL

                                      Taste the rainbow! Eat crayons!

                                      S 1 Reply Last reply Reply Quote 0
                                      • J Offline
                                        jokuihmemies @Skywalker007
                                        last edited by jokuihmemies

                                        @Skywalker007 then use that to log in, not with a password. if u input password then it will ask for 6-digit authentication code

                                        @frostycab said:

                                        @jokuihmemies I definitely did. If only I knew where I put them. LOL

                                        LOOL xD

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                                        • S Offline
                                          Skywalker007 @frostycab
                                          last edited by

                                          @frostycab I put in my username, my password and then its asks for the 6 digit code. None of the codes I saved are 6 digits.

                                          J S 2 Replies Last reply Reply Quote 0
                                          • J Offline
                                            jokuihmemies @Skywalker007
                                            last edited by jokuihmemies

                                            @Skywalker007 dont input 6-digit code but click "Lost your phone? Use a recovery code" and then enter ur recovery code

                                            S 1 Reply Last reply Reply Quote 0

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