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    May I know why helpdesk is not responding?

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    • G Offline
      geniusacamel
      last edited by

      May I know why helpdesk is not responding?

      cp2000C raphjdR 2 Replies Last reply Reply Quote 0
      • cp2000C Offline
        cp2000 @geniusacamel
        last edited by

        @geniusacamel Busy people... im sure they will get to you.

        1 Reply Last reply Reply Quote 2
        • raphjdR Online
          raphjd Forum Administrator @geniusacamel
          last edited by

          @geniusacamel

          The staff is 100% volunteers.

          G 1 Reply Last reply Reply Quote 0
          • G Offline
            geniusacamel @raphjd
            last edited by

            @raphjd Will I get help eventually though?

            raphjdR 1 Reply Last reply Reply Quote 0
            • raphjdR Online
              raphjd Forum Administrator @geniusacamel
              last edited by

              @geniusacamel

              You should.

              Some things are done by all torrent staff, while others only done by specialist staff.

              Common issues get done pretty quickly.

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              • G Offline
                geniusacamel
                last edited by

                Still no response after more than 2 days.

                ? raphjdR 2 Replies Last reply Reply Quote 0
                • ? Offline
                  A Former User @geniusacamel
                  last edited by

                  helpdesk shadowban 💀

                  1 Reply Last reply Reply Quote 0
                  • raphjdR Online
                    raphjd Forum Administrator @geniusacamel
                    last edited by

                    @geniusacamel

                    I just looked at the Helpdesk, and there's a backlog.

                    G 1 Reply Last reply Reply Quote 0
                    • G Offline
                      geniusacamel @raphjd
                      last edited by

                      @raphjd Thanks for the update.

                      1 Reply Last reply Reply Quote 0

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