Unknown pic format

[john32123666]

UPDATE :
Unknown pic format is acting up again, backend issue ...

[courbinjc]

I'm glad I'm not the only one to have this problem.
I haven't been able to upload anything for 6 hours.
No images. Torrent size : 0 kb
What I don't understand is that I see new uploads posted, with pictures.
No answer from the Helpdesk.
voilà !

[peterzed]

Happened to me too. It doesn't look like it's really related to images as the torrent is 0 bytes (when it finally uploaded).

Maybe the server HDD is full? Just a wild guess.

[courbinjc]

@peterzed
thank you Peter.
but why are there new uploads ? (mind you, very very few, not as many as usual at this time of day) - that I can't explain...

[peterzed]

Hmm true that. In that case I've got no clue lol

[courbinjc]

@peterzed
I wish there had been a warning / post this morning.
I have tried and tried and tried to upload the same torrent for one hour, asking myself "what did I do wrong????" - changing the names of the files, checking if there was no unauthorized character (like !, ?, é, è, à, etc).
pfffffff

[courbinjc]

again, same message.
I give up.

[peterzed]

Yeah. Another wild guesss is that the site upload function seems to be working incorrectly, with images and torrents.

1. It messes up image uploads so the backend can't process it (getting "Unknown format")

2. It messes up torrent uploads so all we get is a 0-byte file so they are useless :
   

Hope it gets fixed soon

[courbinjc]

@peterzed
I noticed there was a new Gaytor upload utility
https://community.gaytor.rent/topic/65942/software-release-gaytor-rent-upload-utility

but could not get it working.

what is nerve-racking with the GTM is that you have to select image by image, and not a batch of pictures at the same time. I hope they will fix that too one day

[courbinjc]

@peterzed Problem fixed !