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    122 torrents in 24 hours?

    Scheduled Pinned Locked Moved Downloading
    32 Posts 11 Posters 301 Views 1 Watching
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    • M Offline
      mackaj
      last edited by

      Have done that again, but am not convinced it is the issue.

      The torrents don't show as having been downloaded or are not completed and none of my ratios seem to be affected.

      What would someone be achieving to be logging into my account? Surely they would be able to do more damage?

      And also why can I not change the email linked to the account?

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      • M Offline
        mackaj
        last edited by

        Any further feedback to this?

        Am still getting torrents in green on the search that I am definitely not downloading….?

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        • M Offline
          mackaj
          last edited by

          Anyone?

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          • MrMazdaM Offline
            MrMazda Global Moderator
            last edited by

            There have been some updates to the system, however we cannot confirm as of yet whether or not these issues were addressed with the latest round of updates. We know that the issue with pictures not loading has been resolved, but there is no information at this time about this particular issue. Has anyone experienced it in the last few days?

            Whap The User
            The only difference between martyrdom and suicide is press coverage!

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            • L Offline
              lykanthrope
              last edited by

              I've been seeing things tagged as downloaded and not snatched over the past few months, I after seeing his post I a week ago reset my password and passkey.

              I was out of town until last night, and this morning was notified that I only had 3 downloads remaining.

              I'll change my password and passkey again. But not sure what's going on.

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              • M Offline
                mackaj
                last edited by

                It has to be a glitch in the forum/site and user accounts as I have now changed password and passkey at least 6 times and the issue remains.

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                • MrMazdaM Offline
                  MrMazda Global Moderator
                  last edited by

                  FWIW, the system will automatically keep you logged in for your session for up to 6 hours. For this reason, it is recommended that you change you password, wait 6 hours for the new password to be forced into effect, THEN change your passkey.

                  In the perfect world, there would be a way to go into your account and click a button to FORCE all of your active login sessions to be immediately terminated. This would really make the account security take over process MUCH faster and more immediately effective.

                  Whap The User
                  The only difference between martyrdom and suicide is press coverage!

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                  • M Offline
                    mackaj
                    last edited by

                    Have now done this several times, I am of the opinion now someone isn't logging into my account but rather there is an issue where someone is using my account either through a userid clash or database issue….

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                    • B Offline
                      barqita
                      last edited by

                      This happened to me too, I've changed and reset my password and passkey like 3 times now and still now working

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                      • M Offline
                        mackaj
                        last edited by

                        This is still happening, and seems to happen on a refresh of a screen. Surely no one is downloading torrents that quickly, so has to be a glitch if several people are reporting it.

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                        • PawpcornP Offline
                          Pawpcorn
                          last edited by

                          YES, it seems to be an error on the site, and the sysop is aware of this issue.

                          Take care,
                          Pawpcorn
                          GTRU Staff

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                          • M Offline
                            mackaj
                            last edited by

                            This issue seems to be happening again, multiple torrents apparently downloaded and marked in green.. Am showing 62 downloaded in 24hrs, which definitely wasn't me…..

                            screen.png

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                            • J Offline
                              John343
                              last edited by

                              I have also just had this issue saying I have downloaded 43 torrents in the last 24 hours, as well as many green highlighted torrents.

                              I have never downloaded more than half a dozen torrents in a single day.

                              It has also not affected my ratio so can't be someone using my account.

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                              • kalayaanK Offline
                                kalayaan Global Moderator
                                last edited by

                                This instructions can be found in the Helpdesk

                                If you reached your daily download limit and feel this is an error, do the following;
                                1. Reset your Passkey
                                2. Change your Password (choose a unique password you never used somewhere else)
                                3. Wait until your daily download limits resets (can take up to 24 hours)

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                                • K Offline
                                  Kronicly
                                  last edited by

                                  Those steps do not work.

                                  I have changed my password 5 times. Reset the passkey. And still I am being blocked from downloading because it says I downloaded 128 torrents in 24 hours when I know I only downloaded 16. This is happening every single day and when contacted, the moderators said they know this is an issue and they do not know how to fix it and that if none of the password resets work, my only other option is create a new account and hope it doesn't happen there.

                                  This is ridiculous.

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                                  • M Offline
                                    mackaj
                                    last edited by

                                    I agree, this is getting ridiculous and pathetic. I have reset multiple times, all with no difference.

                                    I am seeing it as a severe security issue if downloads are being recorded against someone elses account. I'd be asking questions at a higher level that those that moderate this forum and site.

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                                    • MrMazdaM Offline
                                      MrMazda Global Moderator
                                      last edited by

                                      We are still working on this. It appears to be a system wide glitch that even affects me. What I can say with certainty is that all these extra torrents do NOT get counted towards the user's download total. This is largely why a fix is taking time, because it is not as high a priority as other updates, which are directly a security issue.

                                      Whap The User
                                      The only difference between martyrdom and suicide is press coverage!

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                                      • M Offline
                                        mackaj
                                        last edited by

                                        @MrMazda:

                                        What I can say with certainty is that all these extra torrents do NOT get counted towards the user's download total.

                                        So why do I get blocked from downloading a torrent file for exceeding the daily limit?

                                        My profile is currently showing under my daily 143 allowance,  but I have been blocked before.

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                                        • MrMazdaM Offline
                                          MrMazda Global Moderator
                                          last edited by

                                          Perhaps I should be a little more clear…. They do not count towards your download total in terms of your total amount that is used to calculate your ratio. In other words, despite the torrents being listed on your profile, they do not actually affect your ratio. Sorry for the confusion.

                                          Whap The User
                                          The only difference between martyrdom and suicide is press coverage!

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                                          • dylbartellD Offline
                                            dylbartell
                                            last edited by

                                            I've been having non-stop issues with this as well for the past 4-5 days.

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