122 torrents in 24 hours?
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Okay, cheers. Have reset password and passkey. Doesn't seem to be any shaded in green in torrent listing today.
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Changed passwords and passkey, but still getting torrents showing as downloaded in list.
Is it possible there is another glitch?
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If your password was compromised, it can take up to 6 hours for the person who got in to be forcefully logged back out. For this reason, changing your passkey one more time should now finish securing your account and stop this problem once and for all.
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Have done that again, but am not convinced it is the issue.
The torrents don't show as having been downloaded or are not completed and none of my ratios seem to be affected.
What would someone be achieving to be logging into my account? Surely they would be able to do more damage?
And also why can I not change the email linked to the account?
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Any further feedback to this?
Am still getting torrents in green on the search that I am definitely not downloading….?
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Anyone?
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There have been some updates to the system, however we cannot confirm as of yet whether or not these issues were addressed with the latest round of updates. We know that the issue with pictures not loading has been resolved, but there is no information at this time about this particular issue. Has anyone experienced it in the last few days?
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I've been seeing things tagged as downloaded and not snatched over the past few months, I after seeing his post I a week ago reset my password and passkey.
I was out of town until last night, and this morning was notified that I only had 3 downloads remaining.
I'll change my password and passkey again. But not sure what's going on.
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It has to be a glitch in the forum/site and user accounts as I have now changed password and passkey at least 6 times and the issue remains.
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FWIW, the system will automatically keep you logged in for your session for up to 6 hours. For this reason, it is recommended that you change you password, wait 6 hours for the new password to be forced into effect, THEN change your passkey.
In the perfect world, there would be a way to go into your account and click a button to FORCE all of your active login sessions to be immediately terminated. This would really make the account security take over process MUCH faster and more immediately effective.
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Have now done this several times, I am of the opinion now someone isn't logging into my account but rather there is an issue where someone is using my account either through a userid clash or database issue….
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This happened to me too, I've changed and reset my password and passkey like 3 times now and still now working
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This is still happening, and seems to happen on a refresh of a screen. Surely no one is downloading torrents that quickly, so has to be a glitch if several people are reporting it.
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YES, it seems to be an error on the site, and the sysop is aware of this issue.
Take care,
Pawpcorn
GTRU Staff -
This issue seems to be happening again, multiple torrents apparently downloaded and marked in green.. Am showing 62 downloaded in 24hrs, which definitely wasn't me…..
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I have also just had this issue saying I have downloaded 43 torrents in the last 24 hours, as well as many green highlighted torrents.
I have never downloaded more than half a dozen torrents in a single day.
It has also not affected my ratio so can't be someone using my account.
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This instructions can be found in the Helpdesk
If you reached your daily download limit and feel this is an error, do the following;
1. Reset your Passkey
2. Change your Password (choose a unique password you never used somewhere else)
3. Wait until your daily download limits resets (can take up to 24 hours) -
Those steps do not work.
I have changed my password 5 times. Reset the passkey. And still I am being blocked from downloading because it says I downloaded 128 torrents in 24 hours when I know I only downloaded 16. This is happening every single day and when contacted, the moderators said they know this is an issue and they do not know how to fix it and that if none of the password resets work, my only other option is create a new account and hope it doesn't happen there.
This is ridiculous.
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I agree, this is getting ridiculous and pathetic. I have reset multiple times, all with no difference.
I am seeing it as a severe security issue if downloads are being recorded against someone elses account. I'd be asking questions at a higher level that those that moderate this forum and site.
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We are still working on this. It appears to be a system wide glitch that even affects me. What I can say with certainty is that all these extra torrents do NOT get counted towards the user's download total. This is largely why a fix is taking time, because it is not as high a priority as other updates, which are directly a security issue.
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