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    Image Error When Attempting Torrent Upload

    Scheduled Pinned Locked Moved Unsolved Uploading
    26 Posts 14 Posters 175 Views 3 Watching
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    • JokerJ Offline
      Joker
      last edited by

      Sorry about this one. That "server error / non-JSON" on the image step isn't your uploads, it's our end. We traced it to some heavy search queries overloading the servers, which then makes the picture upload time out. We're fixing the search side today and it's already better. Give it another go, and if a few pics fail just re-add those, they'll attach to the same upload. Thanks for hanging in there.

      D 1 Reply Last reply Reply Quote 1
      • I Offline
        imgayru2
        last edited by

        Facing the same issue for the last 4 hours

        K 1 Reply Last reply Reply Quote 0
        • K Offline
          kurtiscub @imgayru2
          last edited by

          @imgayru2 I am getting this message all day now. Is this being fixed??

          1 Reply Last reply Reply Quote 0
          • D Offline
            davis94 @Joker
            last edited by

            @Joker now it's back to not working again....

            1 Reply Last reply Reply Quote 0
            • G Offline
              grubsays
              last edited by

              Having the same problem. Using the new upload form I get a notification:

              "Non-JSON server error"

              C 1 Reply Last reply Reply Quote 0
              • C Offline
                covili @grubsays
                last edited by

                @grubsays I have the same problem in all day

                1 Reply Last reply Reply Quote 0
                • E Offline
                  etalith
                  last edited by etalith

                  Attempted to create a torrent for nearly the last hour and the picture is erroring out. I have waited 25 minutes and nothing.

                  This is the current error I get

                  870a5116-0c02-431c-bf38-6d944fc2e756-image.jpeg

                  Kevin4fmK 1 Reply Last reply Reply Quote 0
                  • Kevin4fmK Offline
                    Kevin4fm @etalith
                    last edited by Kevin4fm

                    @etalith Keep an eye on the "latest" torrent. Currently, the last time something was added was eight hours ago. When something new appears, it must have been fixed.

                    Obviously not everyone can use this trick, or we'll all be sat there waiting while it works again but no-one has realised. But changing time zones will ensure someone comes fresh to the site and tries it without realising there is/was an issue.

                    Other opinions are also available. They're not right, obviously, but they are available.

                    Kevin4fmK 1 Reply Last reply Reply Quote 1
                    • Kevin4fmK Offline
                      Kevin4fm @Kevin4fm
                      last edited by Kevin4fm

                      It appears to now be working again. Three new torrents have been added within the last few minutes.

                      Obviously an appropriate person found has exactly the right sharp stick with which to poke the server.

                      Other opinions are also available. They're not right, obviously, but they are available.

                      1 Reply Last reply Reply Quote 0
                      • V Offline
                        voguemi
                        last edited by

                        not working again....
                        Non-JSON server error

                        I 1 Reply Last reply Reply Quote 0
                        • I Offline
                          imgayru2 @voguemi
                          last edited by

                          @voguemi Issue is back now

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            monsieursark @Kevin4fm
                            last edited by

                            @Kevin4fm same problem

                            1 Reply Last reply Reply Quote 0
                            • T Offline
                              tarrat
                              last edited by

                              Is this to become a daily occurence?

                              ianfontinellI 1 Reply Last reply Reply Quote 0
                              • ianfontinellI Offline
                                ianfontinell @tarrat
                                last edited by

                                @tarrat said:

                                Is this to become a daily occurence?

                                it already did, it's been 4 days in a row, it always starts the same time of day and lasts about 8 hours, mind that when programming your uploading schedule 🤣

                                A 1 Reply Last reply Reply Quote 1
                                • A Offline
                                  antiochus @ianfontinell
                                  last edited by

                                  @ianfontinell do you remember what time of day it's been starting? been waiting to upload for days because I seem to always hit this window of time

                                  ianfontinellI Kevin4fmK 2 Replies Last reply Reply Quote 0
                                  • ianfontinellI Offline
                                    ianfontinell @antiochus
                                    last edited by

                                    @antiochus started 10 hours ago, and now it's working again in case you're willing to try again.

                                    1 Reply Last reply Reply Quote 0
                                    • Kevin4fmK Offline
                                      Kevin4fm @antiochus
                                      last edited by

                                      @antiochus Scroll down the list of torrents (newest first order) to identify the long break, i.e. hours and hours, in torrent uploads. The issue will have started each time at the beginning of that break, and been fixed when the next torrent starts.

                                      The "uploaded" time should help you work out actual times in the time zone you happen to be in.

                                      Other opinions are also available. They're not right, obviously, but they are available.

                                      Kevin4fmK 1 Reply Last reply Reply Quote 0
                                      • Kevin4fmK Kevin4fm referenced this topic
                                      • Kevin4fmK Offline
                                        Kevin4fm @Kevin4fm
                                        last edited by

                                        For info, the issue seems to start at around 13:00 GMT and lasts for about eight hours when, I assume, someone comes along with exactly the right shaped hammer to hit the server with.

                                        Other opinions are also available. They're not right, obviously, but they are available.

                                        1 Reply Last reply Reply Quote 1
                                        • JokerJ Offline
                                          Joker
                                          last edited by

                                          Quick update from the team — this is fixed now.

                                          Uploading torrents and adding pictures were failing for a few hours because of a technical problem on our side (nothing to do with your torrents or your accounts). It is sorted and everything is back to normal — new uploads are flowing again.

                                          Sorry for the disruption, and thanks for the reports, they helped us pin it down fast.

                                          1 Reply Last reply Reply Quote 1

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