<![CDATA[Helpdesk not working?]]>Hello,

I was trying to submit a question to the helpdesk: https://www.gaytor.rent/helpdesk.php

But even after filling out the whole form, clicking the "Help me" button doesn't work - it doesn't seem like there's a way to send in a question.

Can this be fixed? Thanks.

]]>https://community.gaytor.rent/topic/13251/helpdesk-not-workingRSS for NodeWed, 08 Apr 2026 20:09:21 GMTTue, 23 Dec 2014 04:32:44 GMT60<![CDATA[Reply to Helpdesk not working? on Thu, 25 Dec 2014 14:23:44 GMT]]>Can you try it again after having cleared the cookies in Chrome, it is under History.

]]>https://community.gaytor.rent/post/114941https://community.gaytor.rent/post/114941Thu, 25 Dec 2014 14:23:44 GMT<![CDATA[Reply to Helpdesk not working? on Thu, 25 Dec 2014 13:54:49 GMT]]>I see exactly what you mean… I can fill in the information in Chrome, but it will NOT allow me to hit the "Help me" button. It won't even acknowledge that it exists as something clickable. I will forward this to our admin. Thank you for bringing this to our attention.

]]>https://community.gaytor.rent/post/114933https://community.gaytor.rent/post/114933Thu, 25 Dec 2014 13:54:49 GMT<![CDATA[Reply to Helpdesk not working? on Wed, 24 Dec 2014 06:17:01 GMT]]>Oh sorry, my bad – I meant Chrome, not Firefox.

Thanks for looking into it.

]]>https://community.gaytor.rent/post/114827https://community.gaytor.rent/post/114827Wed, 24 Dec 2014 06:17:01 GMT<![CDATA[Reply to Helpdesk not working? on Tue, 23 Dec 2014 17:31:06 GMT]]>@fesc834:

Thanks for the reply. Yes, I did - it didn't help.

However, I just noticed that the Helpdesk page does seem to work in Internet Explorer. (The time I tried before was in Firefox.) I'll use IE now just to send my request, but perhaps that provides a hint to fix the issue?

I'm a little confused about what the problem could be. I've tested this myself on Firefox and cannot seem to duplicate the issue. This seems strange.

]]>https://community.gaytor.rent/post/114751https://community.gaytor.rent/post/114751Tue, 23 Dec 2014 17:31:06 GMT<![CDATA[Reply to Helpdesk not working? on Tue, 23 Dec 2014 15:54:35 GMT]]>Thanks for the reply. Yes, I did - it didn't help.

However, I just noticed that the Helpdesk page does seem to work in Internet Explorer. (The time I tried before was in Firefox.) I'll use IE now just to send my request, but perhaps that provides a hint to fix the issue?

]]>https://community.gaytor.rent/post/114729https://community.gaytor.rent/post/114729Tue, 23 Dec 2014 15:54:35 GMT<![CDATA[Reply to Helpdesk not working? on Tue, 23 Dec 2014 09:31:32 GMT]]>Have you already tried to clear the browser cache (Crtl+F5 on Windows or Command+Shift+R on Mac)?

]]>https://community.gaytor.rent/post/114704https://community.gaytor.rent/post/114704Tue, 23 Dec 2014 09:31:32 GMT